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Christchurch City Council (MIS100 2012)

Christchurch City Council (MIS100 2012)

2011 ranking: 73

Senior IS executive: Gavin Till, information management and communication technology manager

Address: 53 Hereford Street, Christchurch

Website: www.ccc.govt.nz

In 2012, IT systems continue to be fundamental to the management of council assets for Christchurch City Council. “IT will be integral to streamlining the consenting process. In particular, the processing of building consents, which is a key part of our customer self service strategy,” says Gavin Till, information management and communication technology manager. This is particularly relevant, as the Canterbury region is in the midst of significant rebuilding efforts. Timeliness and efficiency are vital. There is a significant push toward better interoperability between the city council and other government agencies, such as the Department of Building and Housing and CERA, as well as third parties, such as SCIRT, says Till. ICT budgets are tight, but investment in ICT is seen as critical to improving city council efficiency. Key ICT projects for 2012, in terms of dedicated budget and complexity, will include deployment of a consent management system, an asset management system and a portfolio/project management system. Social media initiatives will be leveraged when and where appropriate to support business objectives. The council has been an active supporter of UFB, and has been credited, in part, with the advancement of fibre rollout to Christchurch. In May last year, Enable Networks, a wholly-owned subsidiary of the Christchurch City Council, was successful in winning its bid to partner with the government in the Local Fibre Company that covers Christchurch and Rangiora. Between five and 10 percent of the total UFB rollout will occur in the areas affected by the two Canterbury earthquakes.

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