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New Zealand Customs Service (MIS100 2012)

New Zealand Customs Service (MIS100 2012)

2011 ranking: 99

Senior IS executive: John Kyne, group manager asset and innovation programmes

Address: 1 Hinemoa Street, Wellington

Website: www.customs.govt.nz 

SmartGate and the Joint Border Management System (JBMS) continue to be key ICT projects for the New Zealand Customs Service in 2012. Another significant project and part of the wider JBMS, Trade Single Window (TSW), is currently under development. The project is being undertaken in collaboration with the Ministry of Agriculture and Forestry (MAF). Upon completion, it will implement a new version of the trade reporting and clearance messages based on the latest international data model, which will enable submission of single messages for Customs and MAF through to one system. It will also provide the option for industry clients to transmit these messages directly, rather than having to use the currently mandated intermediary message carrier, says group manager asset and innovation programmes, John Kyne. The TSW will be introduced from early 2013, and the new messages will be mandatory 18 months after that. Customs signed an agreement in July last year with technology provider IBM to enable advancement of the project. The JBMS brings together the two border processing systems previously run independently by Customs and MAF. Customs has partnered with Datacom for more than 12 years. In the years since the partnership commenced, IT network at Customs has more than doubled in terms of users, PCs and servers to reflect growth on travel, trade and revenue. Despite this growth, and thanks to joint ongoing improvement programmes, the costs of managing the environment on a 24x7 basis are still on par with 1999.

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