Hawkes Bay DHB (MIS100 2012)
- 07 June, 2012 22:00
Senior IS executive: Vidhya Makam, manager, information services
Address: Omahu Road, Hastings
“IT is a key enabler for achieving business objectives and goals, says Vidhya Makam, information services manager for the Hawkes Bay DHB. “As integration with primary and community healthcare providers and organisations is a key mandate from the MoH for this year, there will be greater emphasis on technology solutions that enable and support this integration. The ability to agree upon standardised business and clinical processes, within and across DHBs, is pivotal for integration of solutions.”
Round-the-clock availability of critical clinical systems is a continued focus, as patient related clinical information is being held electronically rather than in paper form. The use of information systems and ICT solutions within the DHB will support and promote efficient service delivery by enabling workflow.
A key focus of information solutions is to support better patient flow and enable patient-focused care by providing access to accurate relevant information when required, while at the same time managing increasing demand for information solutions within limited staff and budget resources. Operating within financial constraints and meeting ever increasing demands will be a key challenge over the next 12 months. Maintaining the fine balance between security and enabling user access to the latest technology by supporting BYOD (bring your own devices) is a new and challenging area for the DHB. Makam says managing user expectation, as users are becoming more technology savvy and request the latest and innovative devices and tools, adds to the effort.
Rethinking the worst case
The brand called CIO
Motorola turns to the Moto G's price to reserve its smartphone fortunes
Virtual desktop computing service: The next cloud disruptor?
Google app translation service now available to Android developers
The Evolution and Value of Purpose-Built Backup Appliances
Customers today are still grappling with subpar backup performance as systems outstrip the allotted backup window time. Strategies for data protection and recovery continue to be dictated by aggressive SLAs, rapid recovery, and ease of integration in existing environments. As a result, firms have started to embrace more disk-based data protection technologies, including purpose-built backup appliances (PBBAs) to protect and recover data and applications. This white paper explores the measurable benefits of PBBA systems for customers, with a focus on the increased use and adoption patterns of both integrated and targeted systems.
Casestudy: Managing an Antivirus Service and Improve the Customer Experience
Anittel Group has provided managed technology and connectivity services to organisations for more than 15 years, expanding to become one of the world’s largest full-service, IT and telecommunications companies. Previously, Anittel deployed an in-built antivirus solution as part of its managed service offering, which addressed a number of its customers’ needs, except for individual malware infections, which occurred as often as a several times a week. In this case study, find out what they did to solve this problem.
Case Study: The True Value of Conference Calling
In a study by the University of Bradford study, we look at the benefits of a strong telepresence and how organisations can become faster, more focused and environmentally responsible. Click to download!