After several years of talking about the benefits of ICT innovations and industry transformation, market researcher IDC says 2012 will be the year organisations will finally embark on it. The IT-enabled changes, however, will be conducted amidst economic turmoil, and will mean new challenges for CIOs.
"2012 is set to be another roller-coaster year for the New Zealand economy and as a result, newly emerging technologies that target productivity improvements will be top of mind," says Louise Francis, senior market analyst, IDC New Zealand. "This trend is reflected in the heavy representation of mobility and infrastructure themes in this year's predictions."
“Technologies such as cloud computing, big data technologies and mobility are seen by many CIOs as a means to achieve economic objectives such as cost savings and productivity. However, IDC believes that more consideration should be given to their role as a foundation for innovation,” says Francis.
The analyst firm lists its top 10 ICT predictions for the year:
1. The UFB debate will finally move on from construction to uptake: Attention will shift from building the Ultra-fast Broadband (UFB) network to demand stimulation.
2. Structural separation will see Telecom compete aggressively and partner strategically: Being freed from many of its regulatory restrictions and scrutiny (through structural separation), Telecom will seek to leverage its customer scale advantage.
3. Mobile data growth will drive competition and co-operation: Telcos will look to mine the few pockets of growth remaining within the industry, as the squeeze on legacy revenue streams continues.
4. CIOs will face the double edged sword of smart device growth: CIOs face increasingly complex issues around the opportunities and threats surrounding the explosion in smartphones, including multiple platforms, security, BYOD and apps stores. “Choose your own device” is likely to have the edge over “bring your own device”.
5. The rapid ascent of mobility and BYOD will generate an upsurge of security threats: The increasingly ubiquitous nature of mobile devices integrated into the business will continue to create security headaches for IT departments and CIOs and will push mobile security up on the investment agenda.
6. Cloud moves from a cost management to innovation driver: The role of the cloud to help manage costs will move towards one that will encompass the cloud as a means to driving innovation within an organisation.
7. Business analytics will ride a new wave, sending "big data" further in motion: Big data analytics will become critical in verticals that are challenged by the huge amounts of data sets and the widespread use of collaborative technologies.
8. Client virtualisation will move up on CIOs’ priorities as a result of BYOD and consumerisation of technology: Demand for client virtualisation will move a step closer towards becoming universal, as the diversity and proliferation of devices is fuelled by the consumerisation of IT.
9. The government will reduce and reallocate IT budgets: IDC expects the New Zealand government to redirect some planned investments, including ICT towards the mammoth task of rebuilding Canterbury, as well as a focus on developing common capability, networks and infrastructure, and the sharing of business systems. The ICT industry will be invited and challenged to innovate in partnership with the government.
10. Enterprises will automate their environments en masse: Long-term structural constraints will create an incentive for organisations to invest in automation to keep up with the increasing scale and complexity of operational IT environments.
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