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Carter Holt Harvey

  • Senior IS executive:

    Jonathan Iles, CIO
  • Name of organisation:

    Carter Holt Harvey
  • Reports to:

    Pat O'Connell, CIO Rank Group; and CEO Carter Holt Harvey
  • 2015 Ranking:

    43
  • Size of IS shop:

    60
  • Total screens:

    3800
  • Address:

    173 Captain Springs Road, Onehunga, Auckland
  • Website:

  • Key IS projects this year:

    Completion of the divestment projects for Pulp Paper & Packaging, manufacturing improvements, sales force effectiveness, digital trading, analytics and business intelligence.
We will continue to ramp up investments in business intelligence and analytics in upcoming months.


CARTER HOLT HARVEY CIO Jonathan Iles says the company will continue to ramp up investments in business intelligence and analytics in upcoming months.

He says significant investments in this area over the past year delivered “improved performance” for the group.

Carter Holt Harvey (CHH) is one of Australasia’s leading forest products companies, manufacturing and supplying timber, laminated veneer lumber, plywood, particle board and other building products to the New Zealand and Australian markets.

CHH is organised into three business units: Woodproducts NZ (WPNZ), Woodproducts Australia (WPA), and Carters.

CHH employs approximately 1700 computer-using staff in New Zealand and 1000 in Australia. A local IT team of 60 supports the organisation’s ICT needs.

Iles says the number of ICT projects in 2016 will increase again by approximately 10 to 20 per cent.

A major programme of work for IT involves the completion of the divestment projects for Pulp Paper & Packaging division, which has been sold to a Japanese consortium.

Iles says other IT projects include manufacturing improvements, sales force effectiveness, digital trading, analytics and business intelligence, systems consolidations, cloud management, mobility and security.

Iles explains IT at Carter Holt Harvey is operated as a shared service but is part of each business unit through the business IT managers.

The IT team’s priorities come directly from each business unit (BU), with each business IT manager working closely with the individual BU lead teams. Iles says this ensures that IT strategy is driven by the business strategy.

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