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Ministry of Business, Innovation and Employment

  • Senior IS executive:

    Grant Lyons, CIO (acting)
  • Name of organisation:

    Ministry of Business, Innovation and Employment
  • Reports to:

    Deputy Chief Executive, Corporate Governance and Information
  • 2015 Ranking:

    33
  • Size of IS shop:

    300
  • Total screens:

    14,300 including BYOD
  • Address:

    15 Stout Street, Wellington
  • Website:

  • Key IS projects this year:

    Working with the NZ Government CIO in developing new allof- government shared capabilities, digital services.
MBIE plays a lead role in the delivery of this strategy and works closely with the Government CIO in developing new all-of-government shared capabilities.


Ministry of Business, THE ICT TEAM at the Ministry of Business, Innovation and Employment, supports more than 3,200 global business users across 69 locations and maintains many hundreds of line-ofbusiness systems. The IT team of 300 is currently headed by acting CIO Grant Lyons.

The ICT team provides leadership and direction for all information, data and technology assets within MBIE and ICT investment planning, and provides capability to design and implement business solutions. In addition MBIE is also the key ICT supplier of WorkSafe New Zealand, the country’s workplace health and safety regulator.

The Government’s strategic priority for MBIE is to deliver a stronger and more prosperous New Zealand. There is a continuous and growing demand from MBIE business owners and end users for newer, faster and quality ICT services at a best value.

Since 2012, the primary focus of MBIE’s ICT programme has been integrating the various ICT systems and capabilities that were brought together in the creation of MBIE. With this work now largely complete, the strategic focus for MBIE’s ICT branch is a greater focus on the adoption of (All of Government) AoG and common capabilities and better using information and data as a basis for improved decision making.

This approach includes: ·The delivery of an ICT Strategic Plan that is aligned to Ministry outcomes and government’s planning cycles · Strengthening strategy, design, information, data, security, architecture, commercial, delivery and operational maturity · Embedding work practices that design customer-centric services delivering increased value to the business and supporting their outcomes · Improving the quality and timeliness of ICT core functions and services that are scalable and sustainable through times of change and demand · Developing and building on trusted internal and external partnerships that enable an environment of strategic and supportive innovation.

Government has charged the GCIO with leading government ICT to provide system-wide assurance, to enable integrated digital service delivery, and deliver sustainable business savings by 2017 through the Strategy and Action Plan.

MBIE plays a lead role in the delivery of this strategy and works closely with the Government CIO in developing new all-of-government shared capabilities. In keeping with this direction the Ministry has identified six strategic outcomes:

· Digital Services: Resolution Services are developing a common case management capability for tribunal services to be shared with the Ministry of Justice.

· Information: Invest in information and data capability to evolve maturity and extract extra value from information assets, allowing for better policy and decision making, and a better insight into regulatory systems.

· Technology: Continual work with the GCIO to leverage government common capabilities, fully implementing Telecommunications as a Service, Enterprise Content Management as a Service, Database as a Service, Web and Mobile Content Management and the Cloud Marketplace – while constantly improving our foundation capabilities to support the delivery of integrated digital services to our customers.

· Investment: A business-led architecture will be embedded to identify where investment in ICT is best suited including Ministry wide opportunities. We are working towards a simplified commercial environment that brings agility and cost efficiencies to the Ministry.

· Leadership: Continue to work with our partner border agencies to implement a sector wide programme to lift security of our borders.






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