The partnership successfully ensures the organisation’s key communications infrastructure is well-managed, highly available at all times, and delivered under a tight operating cost model, says Michael Perring, New Zealand Police network operations manager.
“We are incredibly pleased with the support services that Dimension Data provide to our critical network,” says Perring, in a statement.
The New Zealand Police manages more than 770,000 emergency calls a year. It is responsible for providing policing services 24 hours a day, seven days a week to prevent crime and crashes.
Telephone is the primary communications channel for the public to contact the police, whether the call comes first from the emergency network or direct to the local station. Dimension Data is responsible for the day-to-day management of the mission critical unified communications infrastructure.
As part of the contract, Dimension Data provides New Zealand Police with all of the physical phones, the network they run on and the ongoing support and management. Dimension Data also ensures the phone system is integrated with other communications channels including email.
Dimension Data New Zealand CEO Jo Healey says the company is is extremely proud to support the New Zealand Police in their mission-critical unified communications infrastructure. “The work we do with New Zealand Police is continuing to deliver excellent results."
Follow CIO New Zealand on Twitter:@cio_nz
Read more: The government CIO agenda: Flip from ‘legacy first’ to ‘digital first’
Join the CIO New Zealand group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.