Auckland City Council(MIS100 2010)

By Jess Meyer | Thursday, May 27 2010

2009 ranking: 42

Senior IS executive: Ian Rae, CIO
Reports to: General manager, organisation performance
Size of IS shop: 103

PCs: 2500
Mobile PCs: 264
Terminals: 220
Hand-held devices: 340
Total screens: 3324

Industry: Government and defence
PC environment: Windows XP, HP
Server environment: Windows 2003, 2008; HP; IBM; Sun
DBMS: SQL, MaxDB
Address: 1 Greys Avenue, Auckland
Website: www.aucklandcity.govt.nz
Key IS projects this year: Filenet EDRMS version upgrade; GIS migration to ARCGIS; new backup and recovery technology; supporting technology requirements required to transition to the Auckland “super city”.

“As is the case with other councils in the region, much of our focus and resources will be allocated to supporting Auckland Transition Agency requirements as we work towards the date of November 1, 2010,” says Auckland City Council CIO Ian Rae. In fact, one of the main objectives for the Council in 2010 is supporting the Auckland Transition Agency in the establishment of the new ‘super city’ council in the coming months.

For Rae, it is important that Auckland residents do not lose the ability to interact easily with the Council over the coming months and during this period of significant transitions. “Organisations will find it easier to do business with Auckland City Council because of the use of smart technology,” he says, making Auckland City a preferred region for business investment. The public will be given more choices in how they prefer to interact with the Council, while customers will experience less hassle and improved service when interacting through more efficient and effective delivery channels.

Transport continues to be a focus for the Council, and technology is a key enabler of business objectives in this area, as it will assist planners and project managers in enhancing transport choices, while modelling will assist in making the right choices. Furthermore, says Rae, “The quality of the natural and built environment will improve as technology evolves to ensure planners have better access to the information they need to make decisions.”
Several new projects are in the plans for 2010, including various system upgrades and a migration of GIS to ARCGIS.