The Department of Labour is focusing on achieving business objectives through ICT, despite reduced budgets. With ICT budgets and projects down by more than 10 percent this year, and staff numbers down by some five to 10 per cent, “enterprise architecture and the whole of government initiatives will be a focus of the coming years to realise the best value of the budget constraints”, says Stephen Fox, director ICT.
As the Department faces similar constraints to those experienced in government agencies across New Zealand and the rest of the world, it retains focus on using ICT to enable real business value.
“Business objectives will be achieved through the establishment of enterprise architecture practice and strategy, to understand the Department of Labour’s business goals, strategies and operational requirements,” explains Fox. “This will then lead the development of ICT strategies, policies, standards and architecture frameworks to assist the ICT division in designing, building and operating ICT business solutions that are responsive to these priorities.”
2012 will see focus on the Department’s Immigration Global Management System. IGMS will enhance immigration services by providing improved online channels and global connectivity to all service partners and providers.
Social media, virtualisation, VoIP and FMIS projects in 2011 give way this year to work in the areas of unified communications, CRM, wireless, mobility and e-business. Focus on business continuity/disaster recovery continues from last year.