Foodstuffs is New Zealand’s largest grocery distributor operating across multiple brands including New World, Pak’nSave, Four Square, Gilmours and Liquorland. One of three regional cooperatives, Foodstuffs Auckland is in a period of growth, with ICT budgets and projects up by 5 to 10 per cent this year. Its 79 ICT staff and partner ecosystem support the organisation’s more than 13,700 total employees.
“Technology is enabling a business transformation that will provide far richer and more timely information into the stores and support functions leading to even better offerings to our customers,” says CIO Peter Muggleston. “This year will see a strong emphasis on strengthening our technology base — building the foundation on which to position our business transformation programme.”
“The quest for operational excellence will ensure that our systems are available when our customers need them. We will continue to build on the excellent process design work of the last 12 months to ensure we build an agile, innovative and sustainable New Zealand business,” says Muggleston. Key initiatives for 2012 will include new datacentres, a new network, desktop renewal, email upgrade, BCP and disaster recovery improvements, invoice scanning and enhancement of core IT processes. Scheduled projects include an SAP rollout to retail outlets, deployment of a Retalix POS system and enhancements to the warehouse management system. Additional areas of investment will include mobility, business intelligence, ERP, knowledge management, wireless, virtualisation, e-business and cloud computing.