For the Department of Conservation, 2012 has two primary evolution pathways. One is the consolidation and clarification of service delivery following a restructure which took effect from February 1. This has moved previously business related activity into the IT team, and will assist in increased transparency and business decision making of service delivery. Combined with increased governance and renewal of the existing strategies, this will mean greater business engagement and transparency of activity so that business objectives can be met more effectively.
The second pathway is the implementation of a number of projects to improve conservation outcomes, and will include increased e-business activity (using geospacial, volunteer management and other tools), looking at improved service delivery (for example, server upgrades for ‘out of town’ locations) and continuing to take advantage of the All of Government activity to provide increased resilience and reduce costs. The 2012 project landscape will also include analysis of electronic records management systems, for consideration of later implementation.
Because the organisation went through a significant restructure in 2010/11, it is assured to meet its ICT budget, with no decrease in projects or monetary numbers, says CIO Ashley Mudford.
Furthermore, Mudford says, “The restructure left some options open for further analysis on how application support is to be delivered. This could lead to an increase in staff, or it could be an outsourced regime.”