The multibillion dollar question in the Australia and New Zealand (ANZ) ICT industry is what path CIOs and IT decision makers will take to tackle the consumerisation of IT, says research firm IDC. As many are struggling to manage the proliferation of consumer devices invading the enterprise workspace, the implementation of bring-your-own-device (BYOD) policies is being viewed as one answer.
In a recent report, Analysing the Bring-Your-Own-Device Trends in Australia and New Zealand, IDC says more CIOs and IT decision makers are feeling the pressure to transform and conform to the top-down push by executives and bottom up demand from the general employees to support consumer technologies such as media tablets and smartphones.
"Widely publicised and high-profile BYOD case studies are further adding to the peer pressure, “ says Amy Cheah, market analyst, Infrastructure, IDC ANZ.
Cheah says one in every two organisations are intending to deploy official BYOD policies, be it pilots, or partial- to organisational-wide rollouts, in the next 18 months. "However, there is a disconnect between the assumptions and expectations held by CIOs and IT decision makers — and commonly by supply-side organisations — and the majority of employees when it comes to consumer technologies, device usage, and responsibility.”
She says IDC's Next Generation Workspace Ecosystem research has found only two out of 10 employees want to use their own device for work and for personal use, which means majority still prefer corporate issued devices.
For CIOs and IT decision makers intending to deploy BYOD strategies, the result will likely be a broader range of devices and operating systems (OS) connecting to the corporate network at a more frequent rate, considering the shorter life cycle of many consumer devices. This will be complemented by more frequent upgrades of OSs and the need to ensure that application performance as these upgrades occur.
"Whilst many expect BYOD to help reduce costs, these shorter life cycles will need to be managed carefully in order to mitigate any blowouts in support, application modernisation, and lost employee productivity," notes Cheah.
At the same time, she underscores the importance of implementing BYOD strategies that fully supported by the majority of employees. The report finds device policies that are flexible and accommodating of all users’ preferences are more likely to succeed.
“Choice" will be a defining characteristic of successful device policies in the future, says Cheah.
Graph: BYOD penetration in Australia and New Zealand
Source: IDC Analysing the Bring-Your-Own-Device Trends in Australia and New Zealand
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