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Whanganui DHB firs to implement new mobile health platform

Whanganui DHB firs to implement new mobile health platform

Vensa Health received an investment of $252,000 from the Ministry of Science and Innovation for the development of the solution

Vensa Health has just released its new mobile health platform Vensa mHealth+ and the Whanganui District Health Board is the first to implement the new cloud solution. “Using our system healthcare providers can better communicate with their patients which will in turn improve people's health. Currently around one in ten appointments are missed in New Zealand public hospitals costing the health system millions, and the even greater cost is that each missed appointment represents a lost opportunity for early intervention. mHealth provides a big opportunity to improve health outcomes and is a low cost solution we can use to tackle issues such as hospital outpatient missed appointments in New Zealand,” says Ahmad Jubbawey, CEO of Vensa Health. The new platform allows primary and secondary health providers two-way mobile text messaging, email, voice and clinical vital sign messaging. Vensa mHealth+ is also capable of interfacing with multiple Patient Management Systems and supports applications such as appointment reminders, lab result notifications, medication reminders, surveys and clinical virtal sign type of messages collection from medical devices. "It's really important people turn up to appointments so they can get the treatment they need when they need it and don't risk worsening health status. Doctors are very keen to reduce missed appointments as the loss of service is not only costly in financial terms it also means that someone else might wait longer for their appointment. If patients contacted us in advance to cancel or reschedule appointments then hospital waiting times could be significantly reduced. Text-messaging makes it far easier for patients to receive messages and change appointments which will flow on to improved health outcomes,” says Dr John Rivers, chief medical advisor of the Whanganui DHB. The DHB rolled out the system in mid-May across Wanganui Hospital, Taihape, Waimarino/ Raetihi and Rangitikei health centres. "We've had lots of positive feedback from people using the system. After two months we're already starting to see improvements, more people are getting in touch to reschedule appointments. As a consequence we're seeing our did not attend (DNA) rates drop. Our figures are at the lowest they have been in two years and as we continue to use the system and collect more mobile numbers we will see things drop even further,” says Jan Denman, outpatient manager for the DHB. Vensa Health received an investment of $252,000 from the Ministry of Science and Innovation towards the research and development costs of the new mobile health platform.

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