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Christchurch City Council(MIS100 2011)

Christchurch City Council(MIS100 2011)

2010 ranking: 81

Senior IS executive: Gavin Till, information management and communication technology manager Reports to: Paul Anderson, general manager corporate services

Size of IS shop: 136

PCs: 945

Mobile PCs: 744

Terminals: 355

Hand-held devices: 93

Total screens: 2137

Industry: Government and defence

PC environment: Dell, Windows XP

Server environment: Windows 2000, 2003

DBMS: SQL

Address: 163-173 Tuam Street, Christchurch

Website: www.ccc.govt.nz

Key IS projects this year: Not disclosed.

This year’s ICT plans for Christchurch City Council were understandably disrupted as a result of the earthquake on 22 February. Last year, IM & CT manager Gavin Till reported a focus on customer/community service, workforce self-service, information management and reporting, along with knowledge management and collaboration.

The Council recently engaged Clarus and Computer Concepts to deliver a significant datacentre outsource project. The Council worked with Clarus over a six-month project period to outsource its datacentre to Computer Concepts’ new $20m datacentre facility and migrate it across the Snap fibre network, instead of opting to ‘lift and shift’ its servers. The datacentre has not only improved the Council’s total cost of ownership of its IT infrastructure, but has delivered numerous systems efficiencies as well.

Business continuity was a major objective of the datacentre move, significant investment was made to upgrade the Council’s mix of 250 physical and virtual servers. The seamless transition and end result improved the IT infrastructure from an environmental perspective, updated legacy technology, and improved the quality of service for the end users.

The project allowed the Council to future-proof its datacentre in what turned out to be a very timely move, ahead of both the earthquakes. The chosen technology has provided scalability and flexibility, with functionality that now allows the Council to scale capacity of storage, servers, and so on as needed, by increasing use of digital storage (including electronic document management and video imaging), providing 24x7 online services, and supporting the option to move to a cloud computing platform in the future.

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Tags managementMIS100mis100 2011

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