Freightways(MIS100 2011)

Freightways(MIS100 2011)

2010 ranking: 64

Senior IS executive:
Richard Mitchell-Lowe, general manager Information Technology Reports to: Dean Bracewell, managing director

Size of IS shop: 17

PCs: 980

Mobile PCs: 90

Terminals: 88

Hand-held devices: 1534

Total screens: 2692

Industry: Transport and warehousing

PC environment: Windows XP, HP

Server environment: Windows 2003, 2008; HP UX, Red Hat

DBMS: Oracle, SQL

Address: 32 Botha Road, Auckland


Key IS projects this year: Not disclosed.

Freightways is a leading player in the New Zealand express freight, business mail and information management markets.

The company’s Auckland-based IS team supports the business needs of more than 1800 employees and around 1200 contractors. Microsoft technology is used heavily within the business, from server operating systems (Windows 2003 and 2008) to PC operating systems (Windows XP), ERP and financial software (Dynamics and Great Plains), virtualisation software (HyperV), email (Exchange 2010) and databases (SQL Server), with Oracle used for the internally developed, high volume courier track and trace systems. Deployment of Windows 7 and Office 2010 is on the horizon.

In the past year, the company has invested in updated handheld scanner technology from Intermec, while using the Telecom XT network for its courier fleets to support ongoing improvements in customer service and deliver operational efficiency gains and deployed electronic ticketing systems.

The successful launch of, in association with Trade Me, in July last year is an example of the forward-thinking, technology-related work the company is doing. Freightways’ subsidiary Post Haste manages the service that allows easy pricing, online payment, supply of packaging, pick-up, delivery and track-and-trace to customers. “Post Haste’s willingness to custom design a simple and easy to use online process was a key part of our decision to work with them,” Trade Me Chief Executive Jon Macdonald told media after the launch of ‘Pass the Parcel’.

The company will continue to seek out and develop new opportunities that complement its core capabilities, using technology to enable and support business models and innovation.

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Tags managementMIS100mis100 2011

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