New Zealand Fire Service(MIS100 2011)

New Zealand Fire Service(MIS100 2011)

2010 ranking: 40

Senior IS executive:
Alma Hong, CIO Reports to: Mike Hall, chief executive/national commander

Size of IS shop: 40

PCs: 830

Mobile PCs: 450

Terminals: 846

Hand-held devices: 180

Total screens: 2306

Industry: Health and community services

PC environment: Windows, XP, 7; Acer; HP; Toshiba

Server environment: Windows 2003, 2008; HP

DBMS: Oracle, SQL

Address: Level 9, 80 The Terrace, Wellington


Key IS projects this year: Multi-agency command and control vehicles; automated location positioning for vehicles; digital radios implementation; spatial technology refresh; built environment management system; fire weather system review; Microsoft SharePoint intranets; automated invoice processing; datacentre and desktop delivery cloud options; unified communications and IPv6.

The NZ Fire Service (NZFS) ICT Strategic Plan focuses on key organisational objectives, as well as the information and systems that support its delivery of services to New Zealand communities. This includes enabling interoperability of the ICT systems used by the different emergency agencies, which are involved in the government’s role of providing seamless emergency services.

“NZFS ICT supports and enables our emergency response, communication centre operations, our work to reduce the risks within communities, and business excellence,” says CIO Alma Hong. ICT expenditure must prove competiveness; new projects require clear benefit measurements that can be compared with industry best practice and benchmarks to demonstrate value for money.

ICT’s role as an enabler of innovation is recognised by the organisation as is the value it adds to the business. The result is an increase in ICT budgets, projects and staff numbers this year. Budgets and the number of projects in particular are increasing.

Investment will continue across a number of different technology areas, including business intelligence, FMIS, HRIS, virtualisation, VoIP, information management, e-business and business continuity/disaster recovery. Underlying this will be the progressive move to a service-oriented architecture, modularisation of the Station Management System, and improvements to the NZFS enterprise data architecture.

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Tags managementMIS100mis100 2011

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