Size of IS shop: 600
Mobile PCs: 1300
Hand-held devices: 3300
Total screens: 13,160
Industry: Government and defence
PC environment: Windows XP, HP
Server environment: Windows 2003, 2008; HP
DBMS: SQL, Oracle, DB2
Address: 1 Greys Ave, Auckland Central
Key IS projects this year: Rating 2011 and Rating 2012 roadmap; unified communications; infrastructure consolidation including rationalisation of datacentres; ERP rationalisation; desktop operating standardisation programme.
Auckland Council is working towards consolidating and re-engineering the core business processes and ICT environments of its eight merged councils, while maintaining its existing levels of service. The IT staff support the 8000 or so employees of the Auckland Council and its seven council-controlled organisations.
Over the next three to five years, IS functions (consisting of more than 3500 separate applications) of the now defunct separate local councils — Auckland, Manukau, Rodney, North Shore, Waitakere, Franklin and Papakura and the Auckland Regional Council — will be consolidated into one group. “The Council’s existing IT infrastructure, with required improvements, will be used to enable Auckland Council’s business priority needs as it rationalises its core business processes across the eight legacy environments,” says head of information services Mike Foley.
While staff numbers are not expected to change in 2011, ICT operational budgets and projects numbers are up.
A key project — ERP rationalisation — will see the consolidation to SAP of a number of various legacy council systems, including SAP, PeopleSoft and others. A desktop operating system standardisation programme will see the Council’s nearly 8000 PCs migrated to a standard environment. An infrastructure consolidation planned for 2011 will include the rationalisation of the datacentres down to two. Unified communications functionality will be rolled out over the coming months, further consolidating the large organisation, with savings anticipated both financially and in terms of productivity and efficiency. Another goal is to provide online services to ratepayers that will essentially allow 24x7 interaction with the Council.
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