Size of IS shop: 10
Mobile PCs: 45
Hand-held devices: 330
Total screens: 1421
Industry: Wholesale and retail trade
PC environment: MS Dos; Windows XP, NT, 2000; Lenovo
Server environment: Dell, IBM, Novell, Microsoft
DBMS: FoxPro, Oracle, SQL
Address: 78 Carbine Road, Mt Wellington, Auckland 1060
Key IS projects this year: Not disclosed.
New Zealand DIY and home improvement retailer Bunnings is a subsidiary of Bunnings Australia, owned by the Westfarmers group. At the end of 2010, 191 Bunnings Warehouse stores were in operation across New Zealand and Australia, with a further 57 smaller format Bunnings stores and 32 Trade Centres. Across the 2010 calendar year ANZ revenue exceeded $6.6 billion, and the organisation predicts additional growth and expansion this year.
Bunnings has expressed interest in adopting contactless payment card technology at its retail locations, to reduce the time it takes to process transactions worth less than $100. The cards, based on the Visa payWave system, have been launched in Australia across several pilot programmes.
In New Zealand, ICT needs are overseen by David Hollies, ITS manager, and an in-house team of approximately 10 full-time IT staff. Database management is important for the retailer, and a combination of Oracle, Microsoft SQL Server and Foxpro solutions are utilised to meet the business’s needs in this area. Oracle solutions are also enabled for FMIS and ERP needs, while EIS is reliant on Cognos software. Telecom NZ provides ISP and WAN services for the retailer in this country.
The Bunnings website provides interactive customer service features, such as a 3-D kitchen planner, which allows users to design their “dream kitchen” in 3-D and see how it will look and function prior to building. Users can drop and drag pieces, design the kitchen and even print a shopping list based on the items used in the demo.
Join the CIO New Zealand group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.