New Zealand Customs Service(MIS100 2011)

New Zealand Customs Service(MIS100 2011)

2010 ranking: 67

Senior IS executive:
John Kyne, group manager asset and innovation programmes Reports to: Deputy comptroller, policy, people and resources

Size of IS shop: 40

PCs: 1200

Mobile PCs: 150

Terminals: 200

Hand-held devices: 50

Total screens: 1600

Industry: Government and defence

PC environment: Windows XP, HP

Server environment: Windows 2003, IBM, HP or SUN

DBMS: SQL, Sybase

Address: 1 Hinemoa Street, Wellington


Key IS projects this year: SmartGate, Joint Border Management System, Trade Single Window

An internal restructure at the New Zealand Customs Service has seen John Kyne move in to the role of group manager Asset and Innovation Programmes, from his previous role as Chief Financial Officer.

“Value for money and smart effective investment will continue to be the key in 2011 and beyond,” says Kyne, as he leads a number of projects and a budget that is up by more than 10 percent. ICT staff numbers are expected to increase this year between 5 and 10 percent.

To achieve business objectives, ICT will be utilised to enable risk assessment and facilitation of $90 billion worth of trade, as well as collection of $10 billion in revenue for the Crown. It will also assist in other key border management functions.

Development and roll out of the Joint Border Management System (JBMS), in collaboration with the Ministry of Agriculture and Forestry continues this year. The Trade Single Window project that will streamline and simplify border clearance processes for industry, is one of a number of projects being advanced in the JBMS Programme.

SmartGate, the passport control self-processing system implemented by NZ Customs at the Auckland International Airport and for arriving passengers at the Wellington and Christchurch international airports in mid-2010, will be made available from the middle of this year for passengers departing from Wellington and Christchurch. SmartGate uses the electronic information in an ePassport, along with facial recognition technology, to perform customs and immigration checks for those people who choose the automated border clearance option.

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Tags managementMIS100mis100 2011

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