Farmers Trading Company(MIS100 2011)

Farmers Trading Company(MIS100 2011)

2010 ranking: 50

Senior IS executive:
David Lean, head of IT Reports to: CEO

Size of IS shop: 25

PCs: 1486

Mobile PCs: 170

Terminals: 778

Hand-held devices: 949

Total screens: 3383

Industry: Wholesale and retail trade

PC environment: Windows NT, 2000, XP; IBM; HP; Dell; Toshiba

Server environment: AIX; Windows 2000, NT, 203, 2008; IBM; HP; Dell

DBMS: Oracle, SQL, DB2

Address: 21 Laidlaw, East Tamaki


Key IS projects this year: SAP CRM Implementation, WAN network review, telephony review, Microsoft review, SAP implementation into Stevens Homewares, extending virtualisation.

The locally-owned Farmers Trading Company has been in business here for more than 100 years and operates 58 Farmers department stores around the country, offering a wide selection of product categories.

The Farmers IS department supports the wider James Pascoe Ltd group, within New Zealand, that along with Farmers includes Stevens Homewares and the James Pascoe jewellery brands.

This year the Farmers’ IS department is concentrating on optimising the environment across the group, to be able to leverage the best out of the infrastructure and shared services. This includes a review of the WAN and telephony environments, as well as the migration and standardisation of core applications from the other businesses into the Farmers datacentre. Standardisation across the group allows greater agility and faster resolution of support issues enabling the business to trade successfully.

Also planned this year is a SAP implementation into Stevens Homewares, rollout of SAP CRM into Farmers, a review of the Microsoft landscape and optimisation of organisation’s VMware virtualised environment, which collectively and strategically works towards greater standardisation, enablement, support and accessibility for the retail environment.

Farmers has quite a small IS team compared to other organisations managing portfolios of a similar size; however, through dedicated understanding of core retail across the team and employing the capabilities of both SAP and in-house exception management, it is able to balance business as usual, tasking along with the delivery of business/IS projects.

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Tags managementMIS100mis100 2011

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