Size of IS shop: 113
Mobile PCs: 860
Hand-held devices: 1600
Total screens: 5468
Industry: Wholesale and retail trade
PC environment: Windows XP, HP, Javelin, Toshiba
Server environment: Windows 2008, 2003, 2000; HP UX; Linux; VMS IBM; Teradata; Dell
DBMS: Teradata, Oracle, SQL
Address: 26 The Warehouse Way, Northcote, Auckland
Key IS projects this year: Labour scheduling; merchandising planning tool enhancement; dashboards; pricing and ticketing streamlining; core systems upgrade; EFTPOS upgrade.
The Warehouse Group’s new chief executive Mark Powell restructured the retailer’s senior management team, which included the disestablishment of the CIO and COO roles.
Former CIO Owen McCall left the Warehouse after seven years, and Andrew Buxton, has been appointed GM business support which encompasses IS.
The Warehouse IS team of 113 support the ICT needs of the Group’s business and its more than 9000 New Zealand-wide employees.
Compliance — particularly in the area of electronic payment regulation — has become a hot button topic for the major retailer, as it grapples with multiple overlapping and sometimes contradictory standards. As the Warehouse has made efforts to automate processes wherever possible and appropriate, in an effort to save time and money for itself as a business and for its thousands of customers, the resolution of a single regulation standard is sought.
Significant attention will be paid this year to labour scheduling; merchandise planning tool enhancement; decision dashboards; pricing and ticketing streamlining; voice picking and a nationwide Eftpos upgrade. Warehouse Stationary is planning a major core systems upgrade.
Ongoing work will continue in virtualisation (VMware and Citrix); e-business; and disaster recovery. ERP objectives will be met this year through the use of Oracle solutions.
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