Size of IS shop: 96
Mobile PCs: 496
Hand-held devices: 54
Total screens: 3929
Industry: Health and community services
PC environment: HP, Windows XP
Server environment: HP; IBM; Windows 2003, 2008; Unix
DBMS: SQL, Oracle, Unidata, Access
Address: Pembroke Street, Hamilton
Key IS projects this year: Patient management and clinical portal upgrades; laboratory information system replacement; clinical results repository; unified communications; electronic referrals.
As with other DHBs, security has become an increasing concern as user expectations about access to systems “from anywhere” rise. Additionally, major changes to the agenda in the health sector are set to re-shape the way ICT is defined and delivered. These changes will “play out” in 2010, though “we just don’t know quite what the shape of it will be yet”, explains Alan Grainer, CIO for Waikato District Health Board.
ICT budgets for the DHB will decrease again this year, up to 5 percent, with projects expected to decrease between 5 and 10 percent. There will be some reduction in contract staff as a result of fewer projects going forward, bringing with it a concern over the retention of staff. “Holding good staff in an environment with constrained remuneration will be a challenge once the market starts to move,” says Grainer.
The Waikato DHB will be investing this year in advanced networking and application upgrades, as well as VoIP, wireless and business continuity technologies. Unified communications and business intelligence projects initiated last year will continue.
Providing transactional reporting and business information for operational performance management is also a key requirement for the coming year.
“ICT is now a key component of clinical and patient management service delivery at the front-line, and is being used to support efficiency and effectiveness initiatives,” says Grainer. It is also a component of the initiative to more closely integrate primary and secondary services and advance regionalisation.
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