Size of IS shop: 140
Mobile PCs: 215
Hand-held devices: 57
Total screens: 2676
PC environment: Windows
Server environment: Windows 2000, 2003, 2008; RHEL, HP-UX
DBMS: DB2, Oracle, SQL, Universe
Address: Vero Centre, 48 Shortland Street, Auckland
Key IS projects this year: Moving to open source
“A desire to extract ourselves from proprietary software and exorbitant licensing fees has been a driver for the move to open source technology in 2009-10.”
Vero Insurance’s New Zealand operation has an IT team of 140 supporting its 1850 staff across several divisions, including Vero, Asteron, Tyndal and AA Insurance. “A desire to extract ourselves from proprietary software and exorbitant licensing fees has been a driver for the move to open source technology in 2009-10,” says company CIO Andrew Diver.
“IT will be used, on the whole, to achieve business objectives by supporting improvement and efficiency drives through back-end system improvements, supporting process improvements and delivery of online services,” he continues. Diver is tasked with Infrastructure Management, Systems Development, Project and Programme Management for the organisation in New Zealand.
Last year, Diver told CIO that the adoption of open source technology was to be a key focus for the insurer in 2009. This is expected to continue in 2010 and beyond, with additional continued investments in business intelligence technologies, unified communications, functionality upgrades, mobility developments, e-business and disaster recovery solutions.
There will be a focus placed on the increased use of wireless technologies to support business objectives and staff productivity, while software as a service will be introduced in selected cases in an effort to enhance staff and customer experiences. A move to VoIP has been completed.
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