Department of Internal Affairs(MIS100 2010)

Department of Internal Affairs(MIS100 2010)

2009 ranking: 48

Senior IS executive:
Stephen Crombie, GM government technology services Reports to: Brendan Boyle, chief executive, Department of Internal Affairs

Size of IS shop: 190

PCs: 1767

Mobile PCs: 565

Terminals: 450

Hand-held devices: 300

Total screens: 3082

Industry: Government and defence

PC environment: Windows XP, HP, Toshiba

Server environment: HP; Sun; Windows 2003, 2008; VMS; Linux

DBMS: Oracle, SQL

Address: 46 Waring Taylor St, Wellington


Key IS projects this year: Not listed.

The Department of Internal Affairs (DIA) ICT department underwent a structural change in December last year, and was renamed Government Technology Services (GTS), which better reflects its mission of improving state sector performance through the delivery of common ICT capability. The structural change resulted from the implementation of a new operating model to optimise ICT delivery internally to DIA clients and to GTS’ all-of-government clients. GTS supplies ICT services to all of DIA’s business units, including supporting the Identity Services unit in the provision of igovt services (igovt logon and igovt identity verification) and delivering major projects such as the Passports System Redevelopment Programme.

The DIA recently partnered with Datacraft and FX Networks for the provision of its telecommunications services to state sector agencies, a services project known as one.govt, with “one” serving as an acronym for “open network environment”. A report on the project quotes GTS GM Stephen Crombie as saying that “the agreement is expected to result in significant saving for the taxpayer in the years ahead”. FX Networks is tasked with delivering the core national backbone network of one.govt, in collaboration with Datacraft.

GTS leads a number of all-of-government common capability initiatives, including the one.govt agreement, and all-of-government strategic partnering arrangements with key software suppliers. GTS also manages all-of-government agreements for voice and mobile telephony and provides web advisory services to government, as well as managing and

GTS is working with the State Services Commission to develop the ICT strategy for government. It also works with SSC to provide direction on the use of open source and cloud computing technologies, and sits on a number of forums in this regard.

Provision of professional services to other agencies is an area of growth for GTS and currently includes advisory services in programme management and delivery, and the provision of testing and business analysis services.

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Tags managementMIS100mis100 2010

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