Size of IS shop: 190
Mobile PCs: 565
Hand-held devices: 300
Total screens: 3082
Industry: Government and defence
PC environment: Windows XP, HP, Toshiba
Server environment: HP; Sun; Windows 2003, 2008; VMS; Linux
DBMS: Oracle, SQL
Address: 46 Waring Taylor St, Wellington
Key IS projects this year: Not listed.
The Department of Internal Affairs (DIA) ICT department underwent a structural change in December last year, and was renamed Government Technology Services (GTS), which better reflects its mission of improving state sector performance through the delivery of common ICT capability. The structural change resulted from the implementation of a new operating model to optimise ICT delivery internally to DIA clients and to GTS’ all-of-government clients. GTS supplies ICT services to all of DIA’s business units, including supporting the Identity Services unit in the provision of igovt services (igovt logon and igovt identity verification) and delivering major projects such as the Passports System Redevelopment Programme.
The DIA recently partnered with Datacraft and FX Networks for the provision of its telecommunications services to state sector agencies, a services project known as one.govt, with “one” serving as an acronym for “open network environment”. A report on the project quotes GTS GM Stephen Crombie as saying that “the agreement is expected to result in significant saving for the taxpayer in the years ahead”. FX Networks is tasked with delivering the core national backbone network of one.govt, in collaboration with Datacraft.
GTS leads a number of all-of-government common capability initiatives, including the one.govt agreement, and all-of-government strategic partnering arrangements with key software suppliers. GTS also manages all-of-government agreements for voice and mobile telephony and provides web advisory services to government, as well as managing newzealand.govt.nz and data.govt.nz.
GTS is working with the State Services Commission to develop the ICT strategy for government. It also works with SSC to provide direction on the use of open source and cloud computing technologies, and sits on a number of forums in this regard.
Provision of professional services to other agencies is an area of growth for GTS and currently includes advisory services in programme management and delivery, and the provision of testing and business analysis services.
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