Size of IS shop: 81
Mobile PCs: 900
Hand-held devices: 200
Total screens: 3102
Industry: Government and defence
PC environment: Windows 2000, XP; Linux; Unix; Sun; HP; Dell; IBM; Toshiba; Lenovo; Panasonic
Server environment: Windows 2000, 2003; Dell; HP; IBM
DBMS: SQL, Oracle, Access
Address: Unisys House, 56 The Terrace, Wellington
Key IS projects this year: ICT Infrastructure Programme (8 streams); Immigration Act Implementation; Immigration Systems Programme.
The Department of Labour’s (DoL) main ICT projects for 2010 are the completion of its major ICT infrastructure programme and a number of large immigration systems upgrades, including those necessary for the Immigration Act (2009). In March of this year, the Department began an evaluation of the use of biometrics in the immigration process — both fingerprints and faces — to better manage the identities of those crossing New Zealand’s borders.
DoL has begun a tender process to select a vendor to provide biometric software, hardware and services for the trial. The trial, expected to be completed in June 2011, will use a combination of real data and test data to capture, store and analyse new and existing photo and fingerprint records, as well as to migrate records already held by DoL. The project will be expected to meet business objectives as well as prove cost effective. To that end, the Department will be assessing the ability to leverage off of existing technologies, such as the automated Smartgate passenger processing systems in place for New Zealand and Australian passport holders.
“ICT is critical in supporting business operations and maintaining business continuity,” says Henry Carr, acting director of information, “with value-add provided through the IS component of business change initiatives.” While ICT operational budgets will effectively reduce this year, investments will be made in several technological areas, including business intelligence, unified communications, VoIP, wireless, knowledge management software and e-business solutions. Additional work to replace the financial management information system and improve staff mobility will continue from last year, while a virtualisation implementation has been completed.
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