Size of IS shop: 18
Mobile PCs: 100
Hand-held devices: 75
Total screens: 1465
Industry: Education services
PC environment: Windows XP, 7; Dell
Server environment: Windows 2003, 2008; Dell
Address: Windermere Drive, Tauranga
Key IS projects this year: Core switch replacement on both campus (moving to 10GB); new 10GB campus link
KAREN implementation; finance system replacement; SMIS replacement and redevelopment of client services;
SOE move to Windows 7; VDI rollout; service desk replacement; electronic records management project.
With budgets, projects and staff numbers all expected to increase by up to 5 percent in 2010, the Bay of Plenty Polytechnic Institute has plans to initiate some significant ICT developments. “IT plays a major part in helping to redevelop existing business processes into more efficient, automated and streamlined processes,” says IT manager Rabindra Das. “This in turn should result in productivity gains and improved customer services.”
A core switch replacement will take place across both the Bay of Plenty and Tauranga campuses, to modernise the network with 10GB core infrastructure. Additionally, a new 10GB Campus Link will be deployed. As with many New Zealand tertiary providers, KAREN network implementation is scheduled to take place this year as part of the National Education Network (NEN) extended trial.
“As signalled by the Government, things are changing in the tertiary education sector and we have to deliver more value,” says Das. “Our focus has to be on assisting the business to become more productive and to deliver better services to our students and other customers. This does mean we will look at shared services opportunities; we will look to leverage opportunities within our TANZ group; and we will progress down a path of continual improvement.”
ERP, business intelligence, unified communications, wireless technology, knowledge management and disaster recovery will all be areas of ICT investment focus in 2010, with specific work to be completed in an SOE move to Windows 7, a service desk replacement and a VDI rollout, among others.