Size of IS shop: 45
Mobile PCs: 660
Hand-held devices: 190
Total screens: 2112
PC environment: Windows XP, 7; Dell
Server environment: Windows 2003, 2008; Sun; Dell; IBM
DBMS: SQL, Ingres
Address: 15 Maurice Paykel Place, Auckland
Key IS projects this year: Exchange 2010, unified communications/telephony, R&D lifecycle effectiveness and efficiency, archiving.
With many IT project and implementation plans for 2010, group ICT manager Winston Fong is working with his team to cut through the associated hype and “smoke and mirrors” that exist around technology solutions, to better determine the true value proposition. With a reach to more than 120 countries worldwide, Fisher & Paykel Healthcare’s headquarters, research and development, and primary manufacturing facilities are all based in New Zealand, meaning much of the company’s global growth and ICT development starts locally.
The organisation is interested in adopting unified communications and enterprise collaboration platforms in 2010, as well as more well-established technologies, such as virtualisation, wireless and mobility.
While Fong anticipates the economy will have no effect on staffing or projects, he predicts that there will be an increase in the IT budget to accommodate the continued organisational growth, as the business continues to focus on expanding its range of products, developing opportunities to serve additional patient groups and increasing its international presence. “
We in IT closely align ourselves with these business objectives and ensure we continually have the right business acumen, technical expertise, flexibility and agility to rapidly change and deliver according to business and customer needs,” he says.
Plans to commence site work on the third building of the organisation’s Auckland-based East Tamaki site are still on track for this year. The site build will certainly have an effect on ICT operations, says Fong. “We will need to ensure that we have the necessary availability and capacity in our systems, infrastructure and service to accommodate the new site and organisational growth, which is expected to double over the next five years.”