Fisher & Paykel Healthcare(MIS100 2010)

Fisher & Paykel Healthcare(MIS100 2010)

2009 ranking: Untitled

Senior IS executive:
Winston Fong, group ICT manager Reports to: CEO Michael Daniell

Size of IS shop: 45

PCs: 1100

Mobile PCs: 660

Terminals: 162

Hand-held devices: 190

Total screens: 2112

Industry: Manufacturing

PC environment: Windows XP, 7; Dell

Server environment: Windows 2003, 2008; Sun; Dell; IBM

DBMS: SQL, Ingres

Address: 15 Maurice Paykel Place, Auckland


Key IS projects this year: Exchange 2010, unified communications/telephony, R&D lifecycle effectiveness and efficiency, archiving.

With many IT project and implementation plans for 2010, group ICT manager Winston Fong is working with his team to cut through the associated hype and “smoke and mirrors” that exist around technology solutions, to better determine the true value proposition. With a reach to more than 120 countries worldwide, Fisher & Paykel Healthcare’s headquarters, research and development, and primary manufacturing facilities are all based in New Zealand, meaning much of the company’s global growth and ICT development starts locally.

The organisation is interested in adopting unified communications and enterprise collaboration platforms in 2010, as well as more well-established technologies, such as virtualisation, wireless and mobility.

While Fong anticipates the economy will have no effect on staffing or projects, he predicts that there will be an increase in the IT budget to accommodate the continued organisational growth, as the business continues to focus on expanding its range of products, developing opportunities to serve additional patient groups and increasing its international presence. “

We in IT closely align ourselves with these business objectives and ensure we continually have the right business acumen, technical expertise, flexibility and agility to rapidly change and deliver according to business and customer needs,” he says.

Plans to commence site work on the third building of the organisation’s Auckland-based East Tamaki site are still on track for this year. The site build will certainly have an effect on ICT operations, says Fong. “We will need to ensure that we have the necessary availability and capacity in our systems, infrastructure and service to accommodate the new site and organisational growth, which is expected to double over the next five years.”

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Tags managementMIS100mis100 2010

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