What ICT staff want in a volatile economy

What ICT staff want in a volatile economy

How can CIOs reward and retain key staff when there's no money for wage hikes?

A survey conducted by Gartner earlier this year pinpointed the staffing conundrum facing CIOs today: It's hard to reward and retain key IT staff who weren't laid off from their organisations when there's no money in the IT budget for raises. Technology professionals polled by IT job board in July have a clear solution to that problem. When asked what companies could offer in lieu of a salary increase to reward and motivate them, the 431 IT professionals who took the survey indicated that they want their employers to give them a sense of stability in a volatile economy or more flexibility.

Survey respondents were asked to choose which one of four reward and recognition options was most important to them: 1) a guarantee of job security, 2) company-funded training and certification classes, 3) flexible work hours or 4) C-level recognition.

Slightly more than one-third (35 percent) selected job security as their number one choice. Company-funded training and certification classes and flexible work hours ran a close second and third, respectively, with 32 percent and 31 percent of the votes. Few IT professionals care about a high-five from the CIO, it seems. Just two percent of respondents (the suck-ups) said C-level recognition was most important to them. CMO Tom Silver says he wasn't surprised by the survey results.

"Everyone loves a pat on the back, but relative to the other choices, particularly in a tough market, people are more interested in tangible rewards," he says.

A guarantee of job security, which will keep food on the table and debt collectors off an IT worker's back, or company-sponsored training demonstrate very clearly a company's commitment to its employees and the employees' value to the company.

Company sponsored training, in particular, sends the message to employees that even though the employer can't give them more money via their paychecks, they're at least willing to invest in their employees via training, says Silver.

Training may also be the best solution to IT leaders' staffing challenges. Says Silver, "They realise they can not go out and hire more people. Therefore, they have to make the most of the technology professionals they have. Investing in their current employees is by far the most efficient way to go."

Join the CIO New Zealand group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags staffingeconomic crisisteam building

Show Comments