Christchurch City Council(MIS100 2009)

Christchurch City Council(MIS100 2009)

2008 ranking: 73

Senior IS executive:
Gavin Till, information management and communication technology manager Reports to: Paul Anderson, general manager corporate services

Size of IS shop: 136

PCs: 1569

Mobile PCs: 679

Terminals: 110

Hand-held devices: 67

Total screens: 2425

Industry: Government and defence

PC environment: Dell, Windows XP

Server environment: Windows 2000, 2003


Address: 163-173 Tuam Street, Christchurch


Key IS projects this year: Enterprise asset management system; integrated regulatory application processing system; integrated rating system; electronic document management system; web content management system upgrade.

Christchurch City Council continues to deliver the Long Term Council Community Plan (LTCCP), and is additionally driving for customer-focused efficiencies and improved staff engagement in 2009. Key goals for the council are to build leadership capability, be performance-driven and accountable for results and behave according to shared organisational values.

Challenges include Christchurch’s aging population and the effect of this on the capacity of voluntary and community groups; climate change, bio-security and managing projected city growth.

CIO Gavin Till says several IT-enabled organisational initiatives have been approved for business case development recently. These include an enterprise project management solution; web-enabled regulatory applications such as building consents and dog licensing; and a people management information system.

Till says the economy has had little effect on council ICT budgets. “The IT team were already driving costs down, in order to help keep rates increases under 5 per cent.”

In the past 12 months, Christchurch City Council has invested in ERP system development, software and server virtualisation and VoIP technologies. This year, investment in ERP feature rollouts will continue, including the implementation of modules for asset management, property tax and regulatory business processes. New project areas include work on customer self service systems and strategies, project and portfolio management and investment in business continuity and DR systems.

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Tags MIS100mis100 2009management; MIS 100

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