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Wellington City Council(MIS100 2009)

Wellington City Council(MIS100 2009)

2008 ranking: 87

Senior IS executives: David McLachlan, manager; and Chris Wickham, acting manager, knowledge solutions Report to: Karen Wallace, chief operating officer

Size of IS shop: 115

PCs: 1200

Mobile PCs: 150

Terminals: 90

Hand-held devices: 200

Total screens: 1640

Industry: Government and defence

PC environment: HP, Dell, Windows

Server environment: HP, Windows

DBMS: SQL, Sybase, Oracle

Address: 101 Wakefield Street, Wellington

Website: www.wellington.govt.nz

Key IS projects this year: Powerbuilder to Java transformation project; EDRMS rollout; online services.

Nearly half a million people live within the wider Wellington region, making delivery on an approved Long Term Council Community Plan, Annual Plan and Wellington Regional Strategy key business objectives for the Wellington City Council.

Chris Wickham, acting manager, knowledge solutions for Wellington City Council, says information technology systems are critical enabling mechanisms, with challenges for the team including creating tangible links between information and technology delivery and the vision and strategies of the council.

The council’s main focus over the year is to continue providing quality services to the city as well as to design, build, deliver and promote methods that better engage citizens. A significant element of Knowledge Solutions resources will be focused on providing the business tools to enable this initiative to prove successful. The creation of an IT ‘centre of excellence’ will assist in the goal of an enterprise-wide IT team providing consistent and reliable services to both council officers and citizens.

Specific projects include the completion of a Document and Records Management System deployment as part of the Information Management strategy, continuing to replace an aging application development environment that includes a programme to ‘refresh’ legacy applications and to further develop e-services.

Additional initiatives include a move away from technology delivery to service delivery, the redesign and rebuild of the organisation’s intranet, ongoing telephony rationalisation — all whilst ensuring IT staff are engaged and motivated.

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Tags Management; MIS 100; MIS100 2009MIS100

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