Size of IS shop: 30
Mobile PCs: 170
Hand-held devices: 50
Total screens: 1450
Industry: Health and community services
PC environment: HP; Windows 2000, XP
Server environment: HP, Unix, Linux, Windows, Netware
DBMS: Informix, SQL, Oracle
Address: High St, Lower Hutt
Key IS projects this year: Network upgrade, PACS rollout, Backup software, Email and Archive server upgrades, IBA patient management enhancements.
When Hutt Valley DHB was first formed, most information systems were optional or used mostly during daytime hours. Today, ICT systems are critical to the functioning of the DHB to support both traditional corporate functions (HR, payroll, finance, and reporting) and clinical functions (discharge summaries, clinical documentation, referrals, results sign-off, and digital radiology) 24 hours a day, seven days a week.
CIO Tony Cooke says this has put tremendous pressure on the DHB’s technical and workforce infrastructure.
“Despite steady investments in technology, expansion of our skills and workforce, and continuous process improvement, we still struggle to keep ahead. The appetite the business has for increased capacity (storage, faster response times and access), better security and improved resilience of systems continues unabated and is driven by end-user’s dependence on computer systems to support their work,” says Cooke.
He says this is happening at a time of increased economic constraints nationally, and fiscal deficits within the DHB. As a result, most new investment will go into “keeping the lights on” says Cooke.
Key priorities for Hutt Valley DHB in 2009 are financial sustainability, building a new emergency department and theatres, clinical leadership, primary care and improved quality and safety of patient care. Information Service’s strategic focus for the next 12 months is in three critical areas — operational stability, workforce retention and skills, along with better planning.
For the next 12 months, ICT projects will mainly be focussed on improving infrastructure — backup systems, patch management, email archiving, layer three networking and virtualisation.
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