Size of IS shop: 18
Mobile PCs: 700
Hand-held devices: 350
Total screens: 1705
Industry: Utilities and waste management
PC environment: Windows XP, HP
Server environment: HP, Windows 2003
Address: Level 3, 277 Broadway, Newmarket, Auckland
Key IS projects this year: Linear asset management solutions; ERP consolidation projects; field service solutions.
Transfield Services is an international provider of operations, maintenance, asset management and project management services. Alan Clist, New Zealand GM information systems, says key business objectives for 2009 are to grow revenue, decrease costs and standardise processes.
“This year the IT team has a focus on consolidating to achieve standardised processes and systems,” says Clist.
High on this list is ERP system consolidation, along with asset management projects. The organisation will also implement wireless work dispatch technologies and services in 2009.
“We continue to build a strong culture within Transfield Services and to mobilise our nationwide team,” says Clist.
Transfield Services finds it advantageous to standardise on a SAP ERP system with attached peripheral applications. This allows the business to minimise the cost of change in an environment where contracts are won and lost on a regular basis, and where the business must adapt quickly on entering or exiting a contract, says Clist.
ICT budgets and project budgets are down slightly for 2009, but Clist says the economic slowdown will further focus the business on strategic initiatives, and ICT will assist by providing key metrics to manage business processes and significant efficiency gains in managing geographically dispersed assets and resources.
Key ICT projects in the next 12 months include ERP consolidation, investment in field service platforms and technologies and asset management solutions. Key ICT vendor partners are Fujitsu, which looks after help desk services and PC maintenance; Datacom, which manages the Transfield Services datacentre; and Gen-i, which looks after wide area network management.
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