As the executive responsible for the technology that will underpin Australia and New Zealand Banking Group's ambitious plans to expand to super-regional status, Brian Clark says he has the best technology job in the bank, and one of the world's most challenging enterprise technology jobs. The stakes in completing the tasks properly are certainly high. Chief executive Mike Smith has said the Asia-Pacific arm aims to contribute 20 percent of the bank's profits in five years, which would equate to $1.5 billion.
Having had 18 months in the job, Clark says the key to the success of the strategy will be ANZ's ability to create an architecture and systems that enable it to leverage its scale across different countries.
ANZ hopes to leap-frog regional rivals with a new technology platform, replicating a common system brought on stream this year across its far-flung Pacific operations.
ANZ believes the common platform will deliver not just processing and service efficiencies but the opportunity to bring product to market more quickly than rivals locked into legacy systems. The IT strategy also has an HR component, and ANZ has locked key personnel from partners Infosys and IBM into its program.
"The type of channel and customer applications that we will deploy into Asia are based on the same technologies and some of the same platforms as those we are deploying in Australia," Clark says. The architecture of the major platforms is converging across geographies and it is a three to five year journey.
"Across Asia we can probably share the technology stack quite easily but where we really have to connect in with our various business partners in the geography is in the customer behaviour."
Read more at MIS Australia.
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