Global leader: S Ramadorai, CEO and MD
Local leader: Varun Kapur, GM, Australia and New Zealand
Core activity: IT services
Revenue: US$5.7 billion (FY08 ended March)
Key customers: New Zealand Stock Exchange, Qantas, Citigroup, Singapore Airlines, National Centre for Antarctic and Ocean Research
India’s Tata Group is an enormous, sprawling conglomerate that lists no fewer than 115 member companies. These concerns range from the Indian arm of Virgin Mobile, through to Tata Motors. The latter plans to turn the world on its head by producing a car that will retail for around US$2500, a price said to be within the reach of most Indian consumers.
The company’s IT&T operations comprise a dozen or so enterprises by itself, with Tata Consultancy Services leading the pack with its 116,000 employees and revenues of more than US$5 billion. The company generates these funds through a multitude of IT services that it delivers in more than 50 countries around the world, with an astounding rise that has seen the company rise from obscurity to become a top-tier global services contender.
Tata is one of the India-3 — together with Infosys and Wipro — who will likely become the next generation of “megavendors” for IT services in three years, competing for deals worth more than US$1 billion, says Gartner. Partha Iyengar, a Gartner analyst says these three are frequently invited to bid on large deals that were earlier closed to them.
Tata plans to avert the worst effects of a slowing economy thorough diversification of its activities, consolidation of the methodologies it uses to deliver services with staff scattered around the globe and further work on the back-office processes necessary to operate a multinational company.
TCIS is “building a customer-centric organisation that is agile and poised to take advantage of opportunities across markets,” wrote CEO and MD, S Ramadorai. “We are building depth in our domain-based approach and are investing in people and technology to attain the global scale required for large end-to-end engagements implemented across multiple markets and countries.”Simon Sharwood with reporting from John Ribeiro, IDG News Service
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