Global leader: James R. O’Neill, CEO
Local leader: Eric Hampel, GM, Australia and New Zealand
Core activity: Enterprise communications
Revenue: !3.2 billion (US$4.3536 billion)(FY07)
Key customers: The Coca Cola Company, SAP Australia, Prince of Wales Medical Research Institute, The Royal Flying Doctors Service (QLD), Department of the Environment, Water, Heritage, and the Arts (DEWHA), Melbourne Water, The Royal Melbourne Hospital
Siemens Enterprise Communications is the German giant’s telephony enterprise. The company is a joint venture between Siemens AG and private equity firm The Gores Group. Not to be confused with Nokia Siemens Networks, which focuses on carriers, Siemens Enterprise Networks offers business telephony systems and networks.
The company says it delivers “Open Communications”, a contestable position given that some products the company has demonstrated to CIO eschew the open session initiation protocol in favour of Siemens’ own software.
The company has also adopted the current buzzword of the day of unified communications, listing it as one of seven Open Communications principles that also include “IT-based communications, fixed mobile convenience, business process integration, rich user experience, business continuity and integrity and open service delivery.”
It’s not entirely clear this approach is working. Having cemented its venture with Nokia, parent company Siemens was widely reported as hoping to offload the remnants of its communications division.
In February 2008, the company shed more than 3000 jobs in the unit. July saw the white knight arrive, in the form of Gores, with the transaction allowed to pass by European competition regulators in September.
In October the company acquired a new CEO, James O’Neill, who assumed the position just two days before the deadline for this profile. In that time he offered only the anodyne comment that “I look forward to accelerating the development of the company’s portfolio to capture market share in the enterprise communications and data networking space.”
The Gores Group has given O’Neill the task of bringing secure networks company Enterasys and call centre software company SER Solutions into the fold.Simon Sharwood
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