Senior IS executive: Owen Wallace, GM information management services Reports to: Chief executive officer
Size of IS shop: 21
Mobile PCs: 150
Hand-held devices: 30
Total screens: 1530
Industry: Health and community services
PC environment: Windows 2000, XP; HP; Compaq
Server environment: HP Unix, Windows 2000, IBM
DBMS: Informix, Oracle, SQL
Address: Corner of Clark Street and 20th Avenue, Tauranga
Key IS projects this year: Network upgrade; patient management
system; server room upgrade; infrastructure consolidation; PACS/
radiology system; theatre tracking system; back-up, storage and
archiving management system.
ENHANCING HEALTH SERVICE provision through improving the
interface between health service providers is the key focus of the Bay
of Plenty District Health Board in 2008. Towards this, the BoP DHB is
introducing cross-provider programmes to address population health
issues such as the management of chronic conditions like diabetes.
Owen Wallace, general manager information management services,
says the BoP DHB is also redeveloping its Tauranga hospital, involving
both a large building programme and workfl ow process change, while
also in the planning stages of an upgrade of its Whakatane hospital.
The BoP DHB also provides services under contract within the Lakes
Organisational challenges include operating in an environment of
fi xed resources and increasing levels of demand, with a corresponding
impact on what can be invested into ICT infrastructure and initiatives.
Key projects for 2008 include implementation of a Picture Archiving
and Communication System (PACS) in collaboration with Waikato
DHB; completion of a core network upgrade; implementation of an
electronic referral management system; and an upgrade of the main
server room. BoP DHB is also collaborating on activities with Midland
DHB colleagues, such as chronic condition management systems,
shared data repositories and telecommunications.
Wallace says poor telecommunication coverage remains a barrier to
service provision for the BoP DHB and its contracted health service
providers. To compensate for the low capacity telecommunications
infrastructure that exists in a number of areas, the DHB is investing in
network traffic equipment that boosts the performance of its telecommunication
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