Senior IS executive: Hylton Tuckett, ICT manager Reports to: Chief operating officer
Size of IS shop: 12
Mobile PCs: 95
Hand-held devices: 15
Total screens: 1563
Industry: Education services
PC environment: Windows XP, Dell
Server environment: Windows 2003, Macintosh, Dell
Address: Wineera Drive, Porirua, Wellington
Key IS projects this year: VLAN rationalisation
DELIVERING QUALITY ICT services to support and enhance student
learning outcomes for both the student and staff communities, is the
key objective of the ICT services team at Porirua-based Whitireia
The second key objective is to facilitate the business operation of the
polytechnic. ICT manager Hylton Tuckett says Whitireia will
spend 2008 consolidating business systems and
services around Microsoft and SQL server technologies.
“This year our goals include retirement of the Novell network
infrastructure and a complete migration to a full Microsoft-based
environment. This will be a major achievement for the Whitireia ICT
team and the deployment will provide the vehicle for deploying
various enabling technologies and core business system integration,”
He says network security remains a major concern. Issues Whitireia
is addressing include system intrusion, detection and prevention and
firewall interfaces. It will also address DMZ structures and SSL VPN
remote access to provide superior throughput and resilience for
customers, partners, students and staff. Whitireia will be working with
IBM to design and build a new infrastructure on its network border.
Other key projects in terms of budget are business application upgrades
and foundation planning towards information lifecycle management.
Setting up and integrating a new Wellington city campus, due for completion
in the first quarter, has been an important project achievement.
Whitireia is increasing its use of the multi-sourcing model for specialist
technical support and development. PC maintenance and SQL
Database Administration is outsourced to Dell and Fujitsu respectively,
with network management looked after by IBM.
The maintenance, development and support of all the core business applications, student
management, fi nance, payroll, and library is outsourced to the associated
vendors, SMSS, TechnologyOne, Frontier and Softlink.
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