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HealthIntelligence

HealthIntelligence

2007 ranking: 36

Senior IS executive: Pat McShane, general manager Reports to: HealthIntelligence Board

Size of IS shop: 106

PCs: 1719

Mobile PCs: 188

Terminals: 1391

Hand-held devices: 139

Total screens: 3437

Industry:

PC environment: Windows XP, 2000, NT; HP; Wyse

Server environment: HP, Novell, VMS, Windows 2000

DBMS: Oracle, SQL, Sybase

Address: Coromandel Street, Newtown, Wellington

Website: www.hiq.net.nz

Key IS projects this year: Infrastructure refresh; disaster recovery

capability; testing capability; electronic health record upgrades and

new functionality; business intelligence; FMIS; clinical data repositories;

telecommunications and VoIP.

IT’S A BUSY year ahead for outsource health ICT services provider

HealthIntelligence. Key ICT projects for 2008 include a new Infrastructure

Programme comprised of a core infrastructure refresh,

disaster recovery and CCDHB New Regional Hospital’s new infrastructure

requirements.

An Electronic Health Record Programme involving continued web

portal development, digital clinical information

capture and allied health services integration will be significant and

time consuming this year, as will an Identity Management Programme.

Pat McShane, general manager HealthIntelligence says ICT provides

flexible and reliable systems for HealthIntelligence customers and

improves effi ciencies. Improved service delivery through upgraded and

rationalised infrastructure, process improvement through greater ITIL

adoption, along with enhancements in monitoring and management

toolsets are current objectives.

Challenges include managing organisational and process change within

funding constraints, availability of quality personnel and fi nding business

partners with complementary capabilities.

McShane says collaboration within the health sector is critical and an

obstacle is the need to react to local needs, whist balancing the considerations

of regional or national drivers and priorities. The approach of

HealthIntelligence is to deliver solutions that are designed with sector

collaboration and scalability in mind from day one.

HealthIntelligence is looking at enhanced web portal information,

alongside more effective enterprise integration to make accessing

multiple information sources seamless and simple for users. Enterprise

workfl ow tools will be developed to support key business processes

alongside business intelligence initiatives.

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