New Zealand Police

New Zealand Police

2007 ranking: 16

Senior IS executive: Ian Smith, ICT manager (acting) Reports to: Deputy Commissioner

Size of IS shop: 248

PCs: 5800

Mobile PCs: 1400

Terminals: 0

Hand-held devices: 100

Total screens: 7300

Industry: Government and defence

PC environment: Windows XP, Dell, Lenovo

Server environment: Sun, Windows 2000, Dell, IBM

DBMS: DB2, Oracle, SQL

Address: 180 Molesworth Street, Thorndon, Wellington


Key IS projects this year: Digital encrypted radio, mobile devices in

cars, case management system, knowledge management.

NZ POLICE’S ICT group manages an extensive ICT environment,

including one of New Zealand’s largest private networks for voice and

data communications.

“When we developed our priorities through to 2010, we consulted across

all of Police and many of the new initiatives

now underway are being driven by frontline staff,” says acting ICT

manager Ian Smith. He says a key focus is increasing mobility at the


In 2007 Police introduced mobile data terminals into 110 police

vehicles to enable offi cers to access the central database, run queries

on vehicles and people directly, as well as electronically communicating

with dispatchers. Previously this was all handled over the radio

network connecting with the communication centres. Further touch

screen units in cars are planned. Upgrading the ageing Police radio

network is also a priority for the next three to six years, says Smith.

“We’re introducing a digital trunk radio network nationwide. This new

technology will not only improve the security and reliabiity of Police

communications, but will also give more flexibility for special operations.”

The digital network is being progressively rolled out, beginning with specialist

groups such as the Armed Offenders Squad. In the telephony area,

VoIP is becoming the standard for Police, with an ongoing nationwide rollout of

IP phones to all desks.

The changeover provides some immediate benefi ts for

users and provides a launching pad for Police to take advantage of

new mobility features later on, such as dual-mode phones and integration

of messaging. Other ICT projects include enhancement of the core

Police case management system, an improved knowledge management

system and ongoing server virtualisation, with a goal of 80 per

cent of Police application servers eventually being virtualised.

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