Department of Labour

Department of Labour

2007 ranking: 51

Senior IS executive: Pam Madgwick, director, information Reports to: Brian Sage, deputy secretary, corporate

Size of IS shop: 58

PCs: 412

Mobile PCs: 583

Terminals: 210

Hand-held devices: 124

Total screens: 3329

Industry: Government and defence

PC environment: Windows 2000, XP; HP; Dell; IBM; Toshiba; Lenovo;


Server environment: Windows 2000, 2003; Dell; HP; IBM

DBMS: Microsoft SQL 2000, 2005; Oracle

Address: Unisys House, 56 The Terrace, Wellington


Key IS projects this year: ICT infrastructure programme;

data warehousing/business intelligence implementation;

ICT for business change programmes.

THE DEPARTMENT OF Labour’s (DoL) primary role is to improve the

performance of the labour market and so strengthen the economy. In

2008, the DoL is considering ways to provide policy and legislative

advice to the Government to support changes in immigration,

employment issues, industrial and employment relations, as well as

health and safety issues.

Pam Madgwick, director information, says the DoL operating model

adopted in 2006 recognises DoL needs to fi nd ways to achieve its aims

through the dynamic interaction and application of knowledge, infl uence

and services.

The DoL Information Group works with DoL business groups to

improve the enterprise’s information management capability through a

range of initiatives. Tools are developed or enhanced to assist decision

making and reporting and to provide better access for both staff and

customers. In addition, DoL is presently undertaking a major upgrade

of the technology foundation.

Key IT projects for 2008 include those in the areas of ICT infrastructure

upgrade, business intelligence and data warehousing and ICT

for major business-change programmes. It is completing a project to

replace terminals in the Citrix environment and with PCs on a standard

network environment. Other projects from 2007 are ongoing, such as

business continuity and disaster recovery and mobilisation. Website

redevelopment is also on the agenda.

DoL is a confident outsourcer of IT functions, using a range of

providers. Key providers are EDS, Gen-i, Datacom and AT&T. Review

of sourcing arrangements continues as contracts become due for

renewal, following on from the review of DoL’s sourcing strategy.

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