Senior IS executive: Pam Madgwick, director, information Reports to: Brian Sage, deputy secretary, corporate
Size of IS shop: 58
Mobile PCs: 583
Hand-held devices: 124
Total screens: 3329
Industry: Government and defence
PC environment: Windows 2000, XP; HP; Dell; IBM; Toshiba; Lenovo;
Server environment: Windows 2000, 2003; Dell; HP; IBM
DBMS: Microsoft SQL 2000, 2005; Oracle
Address: Unisys House, 56 The Terrace, Wellington
Key IS projects this year: ICT infrastructure programme;
data warehousing/business intelligence implementation;
ICT for business change programmes.
THE DEPARTMENT OF Labour’s (DoL) primary role is to improve the
performance of the labour market and so strengthen the economy. In
2008, the DoL is considering ways to provide policy and legislative
advice to the Government to support changes in immigration,
employment issues, industrial and employment relations, as well as
health and safety issues.
Pam Madgwick, director information, says the DoL operating model
adopted in 2006 recognises DoL needs to fi nd ways to achieve its aims
through the dynamic interaction and application of knowledge, infl uence
The DoL Information Group works with DoL business groups to
improve the enterprise’s information management capability through a
range of initiatives. Tools are developed or enhanced to assist decision
making and reporting and to provide better access for both staff and
customers. In addition, DoL is presently undertaking a major upgrade
of the technology foundation.
Key IT projects for 2008 include those in the areas of ICT infrastructure
upgrade, business intelligence and data warehousing and ICT
for major business-change programmes. It is completing a project to
replace terminals in the Citrix environment and with PCs on a standard
network environment. Other projects from 2007 are ongoing, such as
business continuity and disaster recovery and mobilisation. Website
redevelopment is also on the agenda.
DoL is a confident outsourcer of IT functions, using a range of
providers. Key providers are EDS, Gen-i, Datacom and AT&T. Review
of sourcing arrangements continues as contracts become due for
renewal, following on from the review of DoL’s sourcing strategy.
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