Senior IS executive: Andries van der Westhuizen, general manager IT Reports to: Simon MacKenzie, group chief executive officer
Size of IS shop: 55
Mobile PCs: 235
Hand-held devices: 180
Total screens: 1455
Industry: Utilities and waste management
PC environment: Windows XP, HP, Toshiba
Server environment: Windows 2003, HP
DBMS: SQL, Oracle
Address: 101 Carlton Gore Road, Newmarket, Auckland
Key IS projects this year: Inventory and procurement; asset
management system; server consolidation and virtualisation; business
VECTOR HAS EIGHT main offices and some 20 satellite offices
containing between two and 10 people. Budget priorities for 2008
are focused on ICT projects that deliver value to the business.
Andries van der Westhuizen, general manager IT says Vector tries to ensure
ICT use is simple for staff and through system consolidation further
Vector has completed upgrades to its SAP ERP and Siebel CRM
systems. Consolidation of financial systems and inventory and procurement
systems into SAP is currently underway. Vector will also begin
to consolidate and improve its asset management systems this year,
consolidating processes and realigning them to company goals.
The complexity introduced by mergers will also ensure that IT infrastructure
and security gets its fair share of attention.
A VoIP platform exists, however this is not rolled out across the group.
Van der Westhuizen says while Vector will investigate the benefits of
increasing the footprint of VoIP within the organisation, no deployment
is planned within the coming 12 months. Similarly, he says while
knowledge management tools have been implemented, each knowledge
management initiative now needs its own business case.
On the telecommunications front, Vector Communications provides
telecommunication services to the wider Vector Group and manages
third-party supplier relationships with Telecom, TelstraClear and
Vodafone 3G services are presently used for fault management
communications with field crew, with information dispatched to
the field and received over mobile devices equipped with mobile application
software Dexterra. Vector is a moderate IT outsourcer, with host
and PC maintenance partly outsourced to Datacom.
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