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Te Wananga o Aotearoa

Te Wananga o Aotearoa

2007 ranking: 22

Senior IS executive: Warren Williams, information technology manager Reports to: Executive director, operations

Size of IS shop: 28

PCs: 4632

Mobile PCs: 350

Terminals: 0

Hand-held devices: 60

Total screens: 5042

Industry: Education services

PC environment: Windows XP, HP, IBM

Server environment: MSoft A/D, HP, IBM

DBMS: SQL

Address: 1 Factory Road, Te Awamutu

Website: www.twoa.ac.nz

Key IS projects this year: Capital replacement of PCs and printing

devices; national Cisco upgrade; VoIP; WAN and server upgrades;

disaster recovery and business continuity planning.

SUCCESSFULLY OPERATING IN a regulatory environment and

developing new educational offerings are key business objectives for

tertiary education provider Te Wananga o Aotearoa in 2008. TWOA

supports more than 150 sites nationally and purchases between 1000

and 1800 PCs every two years.

Warren Williams, information technology manager, says IT supports

the objectives of TWOA by providing centralised services, virtualised

resources, web-based learner support and multi-platform, as well as

national access to organisation information.

TWOA has a number of important IT projects underway in 2008. In

the main, these involve web projects and server virtualisation, disaster

recovery, VoIP, nationwide hardware replacement and CRM and Share-

Point projects. Williams says the business is also constantly looking to

technology to support, deliver and assist in achieving its strategic goals.

In 2008 these are service excellence for learning and teaching environments,

technology leadership and enhancing TWOA’s relationships

within the IT industry.

Williams says the IT department is focused on

increasing communication with other business units to share information,

provide expertise and guidance, along with increasing awareness

of how technology can help them achieve goals. “We have embarked

on technical workshops to assist this, allowing our customers to drive

and shape these workshops. They also expand on technology recently

introduced to the business,” says Williams.

There are a number of other business projects underway that also

involve IT and provide guidance and information. Williams says these

projects have institutional-wide impact, which means the IT team

must communicate risks, dependencies and impacts to aid in decision

making processes.

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