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Auckland University of Technology

Auckland University of Technology

2007 ranking: 14

Senior IS executive: Liz Gosling, director IT services Reports to: General manager, service and operations

Size of IS shop: 65

PCs: 5810

Mobile PCs: 1172

Terminals: 0

Hand-held devices: 559

Total screens: 7541

Industry: Education services

PC environment: Apple Mac OSX, Windows XP,

Linux, Cyclone Computers, Toshiba, Apple, Lenovo,

Server environment: Linux, Novell, Windows 2000, Apple, Cyclone

Computers

DBMS: Oracle, MySQL, SQL

Address: 55 Wellesey Street East, Auckland

Website: www.aut.ac.nz

Key IS projects this year: Server virtualisation; information

architecture; research management; student placements; website

development; data de-duplication; email archiving; data backup;

wireless infrastructure.

AUCKLAND UNIVERSITY OF Technology (AUT) is pursuing five key

business objectives over the coming four years. They are provision of

excellent education, conducting excellent research, actively engaging

with communities, attracting and retaining excellent staff and effectively

managing resources.

Five key IT groups report to Liz Gosling, director IT services: the Client

Services team, responsible for fi rst and second line support, training and

audio-visual equipment; an Information Systems team focused on projects

and system integration; a Technology Services group forming third line,

back room server, and telecommunications infrastructure support; and an

onsite digital printing copy shop called PrintSprint.

AUT has negotiated a commercial telecommunications supply deal with

supplier TelstraClear and is reasonably happy with it, says Gosling.

Key IT projects for 2008 include server virtualisation, information architecture,

research management, a student placements system and website

development. Data de-duplication, email archiving and data back-up are

further points of focus.

AUT uses a Cisco VoIP solution, with an ongoing extension of wireless and

mobile services to give staff and students flexible

work options. IT service challenges include filling technical positions in a

tight labour market and maintaining technical support that is robust, easy

to implement and cost effective against a new tertiary funding model; and

increased focus on post graduate and research, which requires a different

approach from a technology perspective, says Gosling. She says the need

to keep data longer and make it available is a challenge.

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