Senior IS executive: Liz Gosling, director IT services Reports to: General manager, service and operations
Size of IS shop: 65
Mobile PCs: 1172
Hand-held devices: 559
Total screens: 7541
Industry: Education services
PC environment: Apple Mac OSX, Windows XP,
Linux, Cyclone Computers, Toshiba, Apple, Lenovo,
Server environment: Linux, Novell, Windows 2000, Apple, Cyclone
DBMS: Oracle, MySQL, SQL
Address: 55 Wellesey Street East, Auckland
Key IS projects this year: Server virtualisation; information
architecture; research management; student placements; website
development; data de-duplication; email archiving; data backup;
AUCKLAND UNIVERSITY OF Technology (AUT) is pursuing five key
business objectives over the coming four years. They are provision of
excellent education, conducting excellent research, actively engaging
with communities, attracting and retaining excellent staff and effectively
Five key IT groups report to Liz Gosling, director IT services: the Client
Services team, responsible for fi rst and second line support, training and
audio-visual equipment; an Information Systems team focused on projects
and system integration; a Technology Services group forming third line,
back room server, and telecommunications infrastructure support; and an
onsite digital printing copy shop called PrintSprint.
AUT has negotiated a commercial telecommunications supply deal with
supplier TelstraClear and is reasonably happy with it, says Gosling.
Key IT projects for 2008 include server virtualisation, information architecture,
research management, a student placements system and website
development. Data de-duplication, email archiving and data back-up are
further points of focus.
AUT uses a Cisco VoIP solution, with an ongoing extension of wireless and
mobile services to give staff and students flexible
work options. IT service challenges include filling technical positions in a
tight labour market and maintaining technical support that is robust, easy
to implement and cost effective against a new tertiary funding model; and
increased focus on post graduate and research, which requires a different
approach from a technology perspective, says Gosling. She says the need
to keep data longer and make it available is a challenge.
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