Senior IS executive: Sarah Ellisdon, IS governance and change manager Reports to: GM information services
Size of IS shop: 72
Mobile PCs: 101
Hand-held devices: 88
Total screens: 1889
Industry: Arts, entertainment and recreation
PC environment: Windows 2000, XP; HP
Server environment: Windows NT, 2000, 2003; HP
DBMS: Oracle, SQL
Address: Federal House, 86 Federal Street, Auckland
Key IS projects this year: Data centre, gaming systems customer
IN 2008 SKYCITY Entertainment Group has a new CEO, Nigel Morrison,
following the departure of former CEO Evan Davies last June. In a March
New Zealand Herald article, Morrison said his efforts as the Group’s
CEO will be to improve core casino businesses in Auckland, Adelaide
and Darwin and grow internal revenues over the next 12 to 18 months,
before looking outside of the business for growth through acquisitions
in Australia and Asia.
He said economic downturns were diffi cult for tourism businesses,
particularly with the high New Zealand and Australian dollars, but
SkyCity’s entertainment focus would stand it in good stead with the
Sarah Ellisdon is IS governance and change manager at SkyCity, and is
a member of the management team heading an IT department of 72. She
says the key focus of the IS group in 2008 is to support core growth in the
business and enhance information availability for the business to act on.
Challenges include data centre capacity and ICT staff retention.
Current ICT projects underway for the Group include a foray into unified communications
across a VoIP platform, server virtualisation and consolidation
for the efficiencies those technologies deliver, along with ongoing work
on the Group’s CRM, e-business and Knowledge Management systems
— all business critical for a casino and entertainment focused business.
SkyCity is also implementing business continuity and disaster recovery
systems. It is extending wireless and mobile technologies, with the three
largest projects in the coming 12 months identified as upgrades to data
centres, gaming systems, along with customer management strategy
Datacom, Datacraft and HP are outsourcing partners for the Group,
and Ellisdon says SkyCity is neutral regarding the trend towards mergers
between large software companies.
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