Toll NZ

Toll NZ

2007 ranking: 66

Senior IS executive: Gerard Keenan, service delivery manager for ICT shared services Reports to: Grant Devonport, CFO Toll NZ

Size of IS shop: 52

PCs: 1200

Mobile PCs: 200

Terminals: 0

Hand-held devices: 400

Total screens: 1800

Industry: Transport and warehousing

PC environment: Linux; Windows 2000, XP; Compaq; Dell; IBM

Server environment: AIX; Linux; Sun; Windows 2000, 2003, NT; IBM;


DBMS: DB2, Oracle, SQL

Address: Toll NZ Building, Smales Farm, Takapuna, Auckland


Key IS projects this year: VoIP; DR improvements; server consolidation;


TOLL NZ IS this country’s leading multimodal freight transport and

distribution company. The company offers an integrated national

network of rail, road and sea freight transportation, distribution and

logistics management services, as well as inter-island and urban

passenger services.

Toll NZ is owned by Australian organisation Toll Holdings,

which generates annual consolidated revenue of $A7.5 billion

and operates a network of more than 700 sites across more than 20

countries within the Asian region.

Over the past two years Toll Holdings has undergone major transformations,

including two significant public company takeover acquisitions

and a demerger. In that period Toll delivered good shareholder returns,

with market capitalisation growing from $4.5 billion to $15.2 billion at

the time of the demerger in June 2007.

Gerard Keenan, service delivery manager for ICT shared services

says key ICT goals for Toll NZ in 2008 include investment in VoIP and

upgraded disaster recovery infrastructure, server consolidation and


“IT is seen as adding value to the company by providing cost-effective

access to accurate information and providing the business with

the necessary infrastructure to create new products for the business,”

says Keenan.

He says at the same time ICT budgets are always under pressure

as the business seeks to remain focused on providing cost-effective

solutions to the customer. While vendor consolidation that results in

more functional applications is always a positive outcome, Keenan

says Toll NZ needs to ensure vendor products remain competitive post

merger, both in functional offerings, price and support.

Join the CIO New Zealand group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

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