Department of Internal Affairs

Department of Internal Affairs

2007 ranking: 74

Senior IS executive: David Spaziani, chief information officer Reports to: Norah Familton, director business services

Size of IS shop: 200

PCs: 1600

Mobile PCs: 300

Terminals: 0

Hand-held devices: 0

Total screens: 1900

Industry: Government and defence

PC environment: Windows XP, HP, Toshiba

Server environment: Other Unix; Windows 2000, 2003; Sun; HP

DBMS: Lotus, Oracle, SQL Server

Address: 46 Waring-Taylor Street, Wellington


Key IS projects this year: Not disclosed.

THE DEPARTMENT OF Internal Affairs continues to implement its

‘one organisation’ vision, to better integrate the functions of the


CIO David Spaziani says a key component is the creation

of a fully centralised ICT service that generates better efficiencies and

economies of scale. Core systems and services are being upgraded

to meet increased business needs, as well as include new service

management processes based on the ITIL framework. Upgrades to core

infrastructure, along with upgrade or replacement of core departmental

business applications such as email, document management, data

analytics and CRM systems, are also on the agenda.

“We are continuing key business change initiatives. These include

a Passport Redevelopment Project, Identity Verifi cation System and

Ministry of Civil Defence Information Management system,” says


The Passport Redevelopment project involves redevelopment of

systems and applications to support the increase on passport application

volumes, and to implement new standards in passport security.

Spaziani says the most signifi cant challenge this year is sourcing key

internal and vendor ICT expertise, and while vendor mergers are “an

inevitable trend” the result is that businesses no longer get competitive

advantage through the option of purchasing a new application.

The Department will investigate unifi ed communication applications

this year in conjunction with VoIP technologies. Business

continuity and disaster recovery projects are being reviewed, as is the

department’s e-business channels and strategies.

The Department of Internal Affairs outsources some host maintenance

to HP and Unisys and systems and network management to

Telecom and Gen-i. HP, Intergen, Gen-I, Datacom and others are application

development partners.

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