Senior IS executive: David Spaziani, chief information officer Reports to: Norah Familton, director business services
Size of IS shop: 200
Mobile PCs: 300
Hand-held devices: 0
Total screens: 1900
Industry: Government and defence
PC environment: Windows XP, HP, Toshiba
Server environment: Other Unix; Windows 2000, 2003; Sun; HP
DBMS: Lotus, Oracle, SQL Server
Address: 46 Waring-Taylor Street, Wellington
Key IS projects this year: Not disclosed.
THE DEPARTMENT OF Internal Affairs continues to implement its
‘one organisation’ vision, to better integrate the functions of the
CIO David Spaziani says a key component is the creation
of a fully centralised ICT service that generates better efficiencies and
economies of scale. Core systems and services are being upgraded
to meet increased business needs, as well as include new service
management processes based on the ITIL framework. Upgrades to core
infrastructure, along with upgrade or replacement of core departmental
business applications such as email, document management, data
analytics and CRM systems, are also on the agenda.
“We are continuing key business change initiatives. These include
a Passport Redevelopment Project, Identity Verifi cation System and
Ministry of Civil Defence Information Management system,” says
The Passport Redevelopment project involves redevelopment of
systems and applications to support the increase on passport application
volumes, and to implement new standards in passport security.
Spaziani says the most signifi cant challenge this year is sourcing key
internal and vendor ICT expertise, and while vendor mergers are “an
inevitable trend” the result is that businesses no longer get competitive
advantage through the option of purchasing a new application.
The Department will investigate unifi ed communication applications
this year in conjunction with VoIP technologies. Business
continuity and disaster recovery projects are being reviewed, as is the
department’s e-business channels and strategies.
The Department of Internal Affairs outsources some host maintenance
to HP and Unisys and systems and network management to
Telecom and Gen-i. HP, Intergen, Gen-I, Datacom and others are application
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