Senior IS executive: Gavin Till, information management and communication technology manager
Reports to: Paul Anderson, general manager corporate services
Size of IS shop: 130
Mobile PCs: 530
Hand-held devices: 125
Total screens: 1918
Industry: Government and defence
PC environment: Windows 2000, XP; Dell
Server environment: Windows 2000, 2003; HP
DBMS: SQL, Informix
Address: 163-173 Tuam Street, Christchurch
Key IS projects this year: LASER (local authority system
enhancement/replacement); overhaul of core council systems
including rates, licence and consents processing; electronic document
CHRISTCHURCH CITY COUNCIL’S key goals are to build leadership
capability, be performance-driven and accountable for results and
behave according to shared organisational values.
IM and CT manager Gavin Till says ICT systems and staff provide
support for the council, its visions and goals; and in 2008 there are a
number of major projects underway including LASER (local authority
system enhancement/replacement), an overhaul of core council
systems including rates, licence and consents processing; and electronic
Other areas of focus are targeted deployment of EDMS tools and establishment
of a document repository. The Council will also conduct a tactical upgrade of its
static content management system, with ERP and business intelligence systems
Till says recent mergers between major software vendors are a poor
direction, driven by the perceived need by vendors to make a short term
return for shareholders rather than producing and developing
The Council outsources few ICT functions, with most work conducted
in-house. A major telecommunication contract was recently renegotiated
with a satisfying result, says Till.
Communication related projects include initial planning for a unified
communications solution and an extension of VoIP platform implementation.
Targeted deployment of cellular mobile and wireless technologies rounds up the Council’s
ICT communication initiatives for 2008. Planning is also underway on
CRM, knowledge management and business continuity projects.
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