Enterprises are much more interested in management of an increasingly wide variety of data and in particular of unstructured data, such as email and images. These views emerged during a recent conference organised by Interwoven for its Asia-Pacific customers.
The enterprises faced common content and management issues.
All organisations are swamped with data of all types that need to be discovered, captured, organised and managed effectively. This meant knowing where the data was, how to get it, how to publish it, who to share it with and how long to keep it.
Content had to be seen as inclusive, not separated into structured and unstructured. As an example, content had to include email, rich media and voice, not just electronic documents or paper records.
While all had tactical problems requiring packaged applications, they had to look at how those applications could work with each other, with back end processes and how they could be integrated to be part of a strategic infrastructure system.
A major concern is the need for collaborative workflow and document management across the enterprise and outside the firewall.
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