Telecom’s ICT services division Gen-i has signed an agreement with Telstra that it says will benefit its customers with trans-Tasman businesses.
“This new agreement with Telstra will enable us to support our customers’ current and future requirements across the Tasman with the speed, agility and flexibility needed in today’s business environment,” Gen-i CEO Tim Miles says in a statement.
Last year Gen-i refocused its Australian business to concentrate on supporting business customers, based locally or in Australia, with specific trans-Tasman ICT services requirements.
At that time many of the services delivered by Gen-i in Australia were accessed via AAPT, also owned by Gen-i’s parent company Telecom New Zealand.
This will enable us to support our customers’ current and future requirements across the Tasman with the speed, agility and flexibility needed in today’s business environment.
The recent sale by Telecom of AAPT and shifting market dynamics prompted Gen-i to review the way it services its customers’ Australian ICT needs.
Miles says the agreement with Telstra is a positive outcome of this review.
“Our move to Spark in August reflects our singular focus on enabling New Zealand businesses to succeed in the digital world, both here in New Zealand and wherever else they may operate,” says Miles.
Telstra will make offers in respect of certain products and services to approved Gen-I customers in Australia and Gen-i will continue to deliver its products and services to its customers in New Zealand.
In addition, Gen-i customers will benefit from ready access to an expanded range of Telstra products and services in Australia.
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