This is necessary, but it won’t be easy. Being a powerful digital leader and influencer takes time and there is no way around that. If CIOs don’t spend time being digital leaders, it doesn’t matter what their intentions are or what documents such as job descriptions say.
Running an IT organisation is a complex business, and when we compare the 2011 and 2015 Gartner CIO surveys, we find that the average CIO is spending more, not less, time running the IT shop – 5 per cent more, or an extra day per month.
But the survey data also tells us that, all things being equal, CIOs with higher performance as IT leaders spend significantly less time running the IT shop and delegate some business unit leader engagement. This gives them an extra 5 per cent of time, or a day per month, to engage the board, senior leadership and external customers.
This might not sound like much, but imagine if you were given a ‘time bonus’ of one day per month, and more importantly, your board, CEO, other CxOs and customers were open to spending that day with you.
Appoint a 2IC
There are many ways to create more time, but one specific way for a CIO to make time for leadership is to have a deputy responsible for running the whole IT shop day-to-day including support and development. One might call this a ‘COO of IT’. Some organisations call it a CTO, but that’s a title that can confuse because of its many meanings. Whatever the title, decoupling the day-to-day running of IT from being the digital/ information leader and influencer in the enterprise and its ecosystem reveals a powerful opportunity for CIOs.
CIOs with higher performance as IT leaders spend significantly less time running the IT shop and delegate some business unit leader engagement. This gives them an extra day per month, to engage the board, senior leadership and external customers.
Yet the data shows only 42 per cent of Australian and New Zealand CIOs have a deputy or similar, compared to 47 per cent worldwide. For those who do, it reduces the time they personally spend running IT by 5 per cent, or about a day per month, which is not insignificant. This message clearly isn’t rocket science, but the key is to take action, commit and be disciplined with the use of time.
Digital leadership is almost always about creating the new and leading with speed, often in areas with a high degree of uncertainty and no well-trodden paths to follow.
Next: How to increase the digital savviness of enterprises
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